This policy explains how PROROOF & CONSTRUCTION LLC DBA PROROOF (“ProRoof,” “we,” or “us”) handles information collected through proroofconstruction.net and related roofing inquiries.
1. Information we collect
When you submit our estimate form, we collect your name, email address, phone number, project city, and the roofing details you enter. If you include a property address, measurements, material preferences, or other project information in your message, those details become part of your inquiry. We also receive information you provide when you call or email us.
Our hosting and service providers may collect technical information such as IP address, browser and device details, pages requested, referring pages, timestamps, and security or error logs. Please do not send Social Security numbers, payment-card details, medical information, or other sensitive personal information through the estimate form.
2. How we use your information
We use contact and project details to respond to your request, discuss roofing options, arrange inspections, prepare estimates, communicate about requested work, and maintain related service records. Technical information supports website delivery, reliability, troubleshooting, and fraud or abuse prevention.
3. The roofing calculator
The calculator works in your browser. Calculating a preliminary budget alone does not send your measurements to our estimate inbox. If you add the result to an inquiry and submit the form, the measurements, material selection, and estimated total included in that inquiry are sent with your contact details. Calculator results are preliminary and are not a binding quote.
4. Service providers and disclosures
Wix hosts this website and processes estimate-form submissions for ProRoof. Hosting, website support, and email or communications providers may process information needed to operate these services. Information may also be disclosed to professional advisers or authorities when reasonably necessary to meet legal obligations, protect rights, or address suspected misuse, or to others at your direction.
Wix may process data in countries other than where you live. See Wix’s Privacy Policy for its processing practices. Information shared with service providers for website operation is separate from permission to send you promotional messages.
5. Cookies, optional translation, and online tracking
Wix and its services may use cookies, browser storage, and similar technologies for security, session handling, service operation, and diagnostics. You can manage cookies and storage in your browser; blocking them may affect the inquiry form or other functions.
English is the default language. Choosing to open a translation takes you to Google’s translation service, which may receive the page address, technical information, and content processed through that service. External links, including Yelp, Google Translate, and the CSLB license lookup, follow their own privacy practices. See Google’s Privacy Policy. You can use the English site without opening a translation.
Do Not Track: Our site does not change its essential hosting or form operations in response to a browser’s Do Not Track signal. Third-party providers may collect information over time and across sites under their own policies. Browser privacy controls and your provider settings may offer additional choices.
6. Contact preferences and privacy requests
Providing your contact details allows our team to respond to your inquiry. Submitting the estimate form does not, by itself, give consent to automated promotional calls or texts. Tell us if you prefer email or phone, or want nonessential follow-up to stop.
You may contact us to ask what information we hold about your inquiry, request a correction or deletion, or ask about disclosures and privacy choices. Depending on applicable law, California residents may have additional rights to access, correct, delete, or limit certain uses of personal information and to opt out of sale or sharing. We handle requests according to applicable law and do not penalize you for exercising rights that apply.
Email sales@proroofconstruction.org or call (831) 975-1854. We may need to verify a request before disclosing or changing personal information. Please provide only the details needed to identify your inquiry; do not email identity documents unless we arrange an appropriate method.
7. Retention and security
We retain information as needed to respond to inquiries, manage projects and warranties, maintain required business records, resolve disputes, and meet legal obligations. The appropriate period depends on the information and our relationship with you. Some records may need to be retained after a deletion request where the law permits or requires it.
This website uses HTTPS to protect information in transit. No website, email service, or storage method can guarantee absolute security. Contact us if you believe information was sent to us in error or has been misused.
8. Children and policy updates
This website is intended for adults seeking roofing services, not children under 13. If you believe a child has provided personal information, contact us so we can address it.
We will post changes here and update the date above. For material changes, we will add a prominent notice on this site and provide any additional notice or choice required by law.
9. Contact ProRoof
PROROOF & CONSTRUCTION LLC DBA PROROOFSouth San Francisco, CA
sales@proroofconstruction.org
(831) 975-1854
Monday–Friday, 7 a.m.–5 p.m. Pacific Time